Please choose a different date. We will never book a Journey with this company. How does a transportation company not have people available to supply information while their vehicles are still out on the road. However, their stops in most cities are incredibly out of the way, or on some strange highway, making … Our seats hadn't been properly bolted to the floor, so we see-sawed back and forth every time we hit a bump, or the driver hit the brakes, banging our knees into the seat in front of us. While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had to spend for the last seat on the train just to get home. We were sold a luxury bus trip that was actually the equivalent of a donkey cart. Bolt Bus, Seattle: See 104 reviews, articles, and 13 photos of Bolt Bus, ranked No.40 on Tripadvisor among 85 attractions in Seattle. While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had … 4,549 reviews Get views of Chicago’s most famous buildings, as well as insider info from an expert guide, on this architecture-focused cruise. I show up, bus tracker says it has left 45 minutes early. 117 reviews of Bolt Bus "the tickets are cheap if you get it well in advance. It, too, had WI-FI that continuously went down (and NO, this had nothing to do with my device!) Fortunately my experience was good overall. Well, that was 90 minutes ago. I have taken the bolt bus for two years almost every week between Eugene and Portland. Call to customer service. Learn about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. I Ieft a charger for my Macbook Pro on a bus from Boston to NYC 18 November, Despite contacting the customer service twice since then, in the month since the trip I have had no reply to my queries. Because of corona our trip has been cancelled two days before depature. Bolt offers cheap travel, but their customer service is absolutely invisible. Seats were super comfy. Equivalent of a donkey cart, not a luxury bus! Bolt Bus Reviews – Is It Worth It? I just got home from a Bolt Bus NYC to D.C. round trip journey today, 07/01/2018, and went directly to my laptop to expose just how badly that company has declined since I first started using it to travel up and down the North-east corridor seven or eight years ago. Most of the time they are on time and the buses are clean. This was also partially caused by the position/angle of the seat. No one should be left in the cold I'm currently in the hospital with my 3 year old daughter because I was not able to have a place for her to stay while in another state. It was angled towards the floor, so in addition to everything else, we kept sliding down the seat.Our seat had no plug for our electronics so the entire ride was pretty much a living hell. The few times that I have used Bolt Bus from Bellingham to Seattle, not from Vancouver direct have been aweful. Bus left Portland at 6:30am. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Reviewers write the most about Boltbus Bus Service and give it 1.9 stars out of 5. See reviews, photos, directions, phone numbers and more for the best Bolts & Nuts in Rensselaer, IN. Reviewers write the most about Boltbus Bus Service and give it 1.9 stars out of 5. The return journey started off in a bus that had minimal A/C on a 90-degree day and a bathroom door that didn't stay closed nor would lock when in use. NEVER AGAIN. Bolts Nuts in Rensselaer on YP.com. The seats were amazingly comfortable and the legroom might be more than Boltbus. Bus ended up going to a different location with NO notification to customers or on their website. Bolt Bus is a bus service that offers inexpensive rides (sometimes just $1) between two destination cities. Fire? I appreciate the professionalism. We booked a boltbus ticket from Portland to Seattle. I am very displeased, I have emails asking to call me personally, and they have not responded to any of my emails or concerns. Why was this bus even loaded? Bus stops in Baltimore and more passengers are loaded. Really worth it the trip. They are not 24 hours, they charge you 5$ to get in contact with them. We had to stop and they were sending another bus. This time: I have taken bolt bus many times from same location- printed my ticket with the same location listed every single time. As an avid bus traveler I have taken my fair share of Bolt Bus rides. I waited for 2 hours and Called there customer care they even don’t know where the bus is. There bus stop in Seattle is a joke it’s outside in the middle of a sidewalk off The Bolt Bus is a life, time and wallet saver. I was lucky to get a ride back to the state I was headed to by a stranger the next morning. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They are late and only thing they can offer you is apologize. BoltBus was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 139 If you're looking at this bus line as a saving option DO NOT DO IT! The overall rating of the company is 1.8 and consumers are mostly dissatisfied. New Jersey Transit Train and Bus, PATH Train System and The City of Newark Light Rail System Philadelphia JFK & N. 30th St This is an outdoor stop located on JFK Blvd. Since reviews are mixed, we decided to try out Bolt Bus … Bus left DC ontime. My luaggage was lost during the stop and a street passenger found it and sent it to me with Uber so I had to pay 70 usd. BoltBus has temporarily suspended service in the Northeast. WORST experience I have ever had with any form of transportation. just save your money and take the train or drive to NJ and cross the river to visit the city. The polyester material on the seats were natty and worn, and several arm-rests had broken off polyurethane casings that should have covered them. For the V-S trip, the bus departed and arrived on time. and A/C that barely worked. However, Greyhound is operating in the same markets. Run!! 45 minute wait this time. BoltBus was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 139 reviews.. BoltBus ranks 92 of 426 in Transport category. They advertise a number of amenities such as wifi, outlets, extra legroom, and even bathrooms! It’s something crazy and scary if you are stuck in middle of night and waiting for this bus. BoltBus ranks 91 of 426 in Transport category. The customer service is terrible, they have not helped anyone and now my daughter has to suffer, the best they said they can do is charge me 5$ to take another trip, and tell me it's non refundable. I'm a regular bolt bus traveller. The 'Bus Stop' isn't in a terminal like it shows at South Station, it's on a sidewalk corner without restrooms or a place to get out of the elements for people waiting. Call customer service and they said they are not able to track the bus and do not know where I should go. Call customer service, no more information available because their shift has ended as well. Don't use this company. Althrough now there is an risk area boltbus won’t refund the costs. When they gave me a ticket that was false and not in my name, I had my daughter sit outside in the cold overnight, trying to keep her warm because they gave me the wrong ticket. Reviews from Bolt Bus employees about Bolt Bus culture, salaries, benefits, work-life balance, management, job security, and more. Bolt Bus is a scam, not to mention their horrendous customer service. This time round and it both directions, the buses were not only dirty, but old and run down. Avoid bolt at all costs - I used there service for two years commuting between Seattle and Vancouver to visit my partner . Sorry, there are no tours or activities available to book online for the date(s) you selected. The seats were very uncomfortable - they are a slippery vinyl, I kept sliding down after I reclined my seat - and the seat cushion was so worn down that I … I placed a complaint to the customer service and the reply was simply that they their drivers don't deal with, luaggage and that they are sorry that it was misplaced by a passenger and didn't accept to pay me. The driver announced that the bus was billowing smoke from the back. I didn't have an Internet connection since I am a tourist so I aksed the driver how much time is still left she replied rudly that we still need 1 hour but we arrived in 10 MN In addition their website sys that there is a wifi connection on each bus and power plugs to recharge the phone which is a big lie, Preferred Hotels & Resorts in New York City, InterContinental (IHG) Hotels in New York City, Marriott Autograph Collection Hotels in New York City, Hotels near The National 9/11 Memorial & Museum, Hotels near The Metropolitan Museum of Art, Hotels near American Museum of Natural History, Gift & Specialty Shops in Upper West Side, Mass Transportation Systems in New York City, Adrenaline & Extreme Tours in New York City, Literary, Art & Music Tours in New York City, Health/Fitness Clubs & Gyms in New York City, Sacred & Religious Sites in New York City, Observation Decks & Towers in New York City, Points of Interest & Landmarks in New York City, Dolphin & Whale Watching in New York City, Zipline & Aerial Adventure Parks in New York City, Observatories & Planetariums in New York City, Game & Entertainment Centers in New York City, Boat Tours & Water Sports in New York City, Parasailing & Paragliding in New York City, Surfing, Windsurfing & Kitesurfing in New York City, Fishing Charters & Tours in New York City, Conference & Convention Centers in New York City, The National 9/11 Memorial & Museum: Tickets & Tours‎, The Metropolitan Museum of Art: Tickets & Tours‎. While they refunded 1/2 my cost of the bus it did very little to help payback the 212 dollars i had … Driver cannot drive any more hours and another bus is on way, should arrive in 5-10 minutes. In the past, a $1 Megabus had better quality than a $40 Greyhound bus. I understand that transportation companies are under stress from this disease, but I am dissapointed that. There customer service is horrific and the buses are quickly falling apart. Plz don’t book this bus ever. I was kind of scared by the negative comments before travelling with Bolt Bus. The contact is only through email. © 2020 Trustpilot, Inc. All rights reserved. I always take subway to penn station then walk or take the M34 bus to 11th." Left me scrambling to find another way home. On time and reliable. Barely any seats since everyone feels the need to … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Would you recommend this place or activity to a friend looking for an, Is this attraction a good place to visit on a, Clean buses, easy trip, hassle free. The trip was very bad for several reasons. The worst bus services ever . Bolt Bus, New York City: See 131 reviews, articles, and 29 photos of Bolt Bus, ranked No.137 on Tripadvisor among 254 attractions in New York City. But the second carrier was no better, it too, being run-down with a bathroom door that wouldn't lock and was held closed only with duct-tape. My family and I decided to take the bolt bus from NYC to washington dc on November 1. No refund altrough no permission to travel!!!!!!!!!! Good customer service. Last bolt bus I took was also 90 minutes late. Transfer to another within 20-minutes of leaving Union station and nearby cities I... Money and take the train or drive to NJ and cross the river to visit the City into a stop... Not from Vancouver direct have been aweful able to track the bus and do not where... 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