Jessica for the Ravelry team: Cassidy… I’ve always been proud when Cassidy said she would keep Ravelry privately owned so it would remain the site we all love, but that means a lot of work and there have been times when she had clearly had enough of people’s shenanigans. The Ravelry brand has now become, “We are a community of victims.” (Of not their race, gender, or sexual orientation, but victims by the choices they made). Ideally, they would hire an expert in accessibility web design to ensure that the site is as accessible for all users as possible. These were repeated in different combinations. I am leaving Ravelry <> There is a knitting website called Ravelry who have, knowingly, hosted a very hateful thread about me. It has since come out that testing was only done over six weeks, with just 100 testers (which is a tiny sample for a website that boasts 9 million users, with approximately 900, 000 being active on a monthly basis) and while many of those testers have come forwards to say they reported suffering eyestrain, headaches and migraines from the new look, no changes were made before it was launched. I know when one person has a stranglehold on something they can get very defensive and controlling about their particular project, but at some point you have to give up some control. These changes have caused harm to disabled and able-bodied users. Cassidy has since deleted her Twitter account after criticism of the tweet. Nearly two weeks later the Ravelry team produced a new “readability survey”. It’s worth noting that after asking whether you had drop shadows turned on or off at the start, every image of the buttons within the survey showed them with drop shadows. (Silvia Maggi has written an interesting blog post from the point of view of a User Experience Designer (the same role that Livia holds at Ravelry) about the issues, how they could have been avoided and with links to many articles on these issues: How Rebranding Cost Ravelry the Trust of Their Community). Ravelry is among the most popular online platforms for knitters and crocheters, with 8 million members, more than 100,000 followers on Twitter and 80,000 Instagram followers. ravelry patterns yarns people groups forums my notebook As for Casey/Cassidy, he/she/it makes my skin crawl. This is the final sock in my Four Seasons, You might have noticed that things look a little different around here now! At the very least a formal apology needs to be issued, particularly from Cassidy, and a commitment to fixing the issues, both with the site and in how Ravelry handles similar issues in the future. As a more-or-less neurotypical Rav user — I outgrew my migraines at 60 — I have no experience with the issues caused by the new site, but it must be torture for those affected. You can find patterns for sale and destashed yarn. I'm glad they're starting to think about things, but wow did they burn it to the ground first. I hope that the ability to use the site in its familiar Classic mode along with ongoing updates and improvements to the new design will help folks to enjoy Ravelry and gain trust in us again. Cassidy is a colorwork hat using three shades of the brand new Berroco Ultra® Wool.The modern colorwork pattern starts after a deep ribbed edge. There have been more problems directly from the Ravelry staff. I do believe taking away the writing rights of Cassidy was another such blunder. This new look changed the colour scheme, font, line spacing, rearranged menus and added animations to the login and purchase pages. I design and write clear and fun knitting patterns for adventurous knitters who love cables, lace and texture. You can see my next two blog posts about leaving Ravelry if you’re interested. But the most damaging factor is that the staff of Ravelry consistently deny that the website causes physical harm to its users, leading to doubts that anything will be done to improve this. buy it now buy now. But a totally optional website for my hobby? Unfortunately, I work in a yarn store so I do have to use Ravelry (fortunately was switched to classic view after I was unable to see out of my right eye after using it for a few minutes) but I won't be using it personally. No. The ongoing saga, #ThrowBackThursday to last year and my other DK sh, Making progress on my Open Road for #OffRavWIPWedn, Web accessibility for seizures and physical reactions, How Rebranding Cost Ravelry the Trust of Their Community, Designer's Open Letter on Ravelry Accessibility. In Episode 54 our feature interview is with Ravelry founders, Jessica and Casey Forbes. Ravelry is somewhat like the Amazon of the knitting world, with a side of social media. Follow her on Twitter @HScheer1580. Sure, she should focus on other things, butNow ppl are left with an indirect apology. In my opinion, Cassidy appears to be coming quite unhinged over the issues with Ravelry’s accessibility. Oh man, we are seeing the downfall of a great site that many communities only wish they could have! They have chosen the wrong hill to die on with this issue. In my opinion, Cassidy appears to be coming quite unhinged over the … Next, they put up a blog post starting with “For those of you who are having issues with the New Ravelry design, we’re truly sorry that aspects of the site are not usable for you. I’ve spent a lot of time, I’m so excited to share Tuinn Bheaga with you at last! I’m sorry you were on the receiving end! Ravelry claims to have eight million users. She’s been keeping everyone informed about any changes, listening to stories from those affected, and recently ran a poll asking if designers had noticed a fall in sales. The most recent one is that pattern sales are down. As a knitting and fiber website, it has a shocking 9 million members. The other changes have all been in our personal settings. This subtly conveys the opinion that it’s just a few people who are complaining so it’s not really that important and look, lots of shiny new users to replace the old ones! We sent the letter. Being called a liar is also a touchy subject because a lot of chronic invisible illnesses take a very long time to diagnose because they're not believed when discussing symptoms. This is potentially dangerous for anyone stumbling across the site. I’m Liz and I'm a Scottish Knitwear designer! But as a brand you still have to take the higher ground and fucking apologise. And given how supportive the Ravelry community was when Casey became Cassidy, it seems… odd how they appear to be non-supportive of this group of users. These questions all had open text boxes with no limit on the number of words that could be entered. I’m severely dyslexic, have a panic disorder and get migraines (in life). by Bonne Marie Burns. So, there is my empathy. Ah well, hopefully they learn their lesson. She was asked to help the Ravelry team find ways that they could support size inclusion through the database. Cassidy’s (co-founder and developer of Ravelry) was to tweet about her, saying “There’s a person on Instagram who has been spreading straight up lies about Ravelry non-stop since we have updated the design. This has been the best July ever.” You can see a screenshot of the tweet here. For designers, many have been unable to access their own accounts. If they had reset the site to its previous look while working on the accessibility issues with the new look, then people would have had a lot less to say about it. Even folks who don’t knit should care about the decision of Casey Forbes, Ravelry… Basically she's doubling down that there's nothing wrong with the site and those who have been vocal in stating issues are lying. Cassidy came after her when she said sales were down on Ravelry due to the accessibility issues with the site, and Cassidy called her out and basically called her a liar. I’m not a victim because a knitting website uses a bad font. Cassidy was not in a state to be talking with people, though she does understand that this is no excuse and that the emails that she wrote were hurtful. This is problematic because if the changes are only to users personal settings, as I said before, anyone who is not logged in who follows a link to Ravelry will get the migraine-inducing, seizure-causing website. They’ve donated money to Black Lives Matter, stood up for LGBTQIA+ and supported size inclusivity but when it comes to access for the disabled members of Ravelry, they have been ignored, dismissed and, at best, treated as an afterthought. So, you've all obviously seen the posts I've written about this whole Ravelry issue, you know my stance. She is ashamed and sincerely sorry. I’m disabling comments on this post as the situation has moved on in the last couple of weeks. Wait. The survey gave different options for font, background colour, footer bar colour, and button colours. You are as important to Ravelry as we, the staff, are. Inside of 10 years Ravelry has turned the knitting industry on its head, enabling independent producers to really flourish, so it’s really cool to get to meet the couple who helped make this happen. Cassidy needs to get it together and make her OWN apology statement. We have not been as aware as we should be that these messages were being sent. Ravelry, the largest online knitting and crochet community, received the warning after announcing their third-planned Ravelympiad, their own take on the upcoming 2012 Summer Games but in crafts form. They have also closed comments on their Instagram account, deleted comments on their Facebook page, and are not responding on Twitter. I think a massive part of it was the amount of time they spent dealing with issues and complaints. I accept that the accessibility on the site has never been great, but the website was not causing migraines or seizures to a large number of its users before the changes, and some users with screen readers were able to use the site before. There’s a distinct chill on our way to, I saw a post on Twitter a couple of weeks ago, about a knitter who had gone on a, Very interesting insights, Liz and thank you for linking for post!-Silvia. As a bystander I believe both sides overreacted, and I got the impression that some who had minor issues with the new design did join on the seizure bandwagon. It took ten days before the animation on the login screen was finally stopped and people could log in without it causing them problems. Keep pushing and Ravelry may just decide to close down entirely, and while I’d hate to see that happen, I couldn’t blame them. Accessibility decreased with the changes, many users were harmed, many designers can no longer use the site through which they sold their patterns leading to a loss of income for many. We were given the option to turn off the black drop shadows in our settings. Cassidy (and the whole team to some extent especially at the beginning) has shown that disabled people do not matter. It was started by Cassidy and Jess Forbes in 2007. I don't want to misgender them) basically called every disabled person who complained about the new Ravelry design a liar. And they're still keeping her on board, and as far as I know she hasn't sent a single apology to anyone she gaslit and mistreated. Our Mission is to properly prepare families when they need assistance. On Sunday, June 23, 2019, Casey Forbes, Ravelry's developer, owner, and administrator, released a statement forbidding users to post in support of Donald Trump. Press question mark to learn the rest of the keyboard shortcuts, 1,2,3, stitches... oh a squirrel..damn...lost count, https://blog.ravelry.com/humans-of-ravelry-meet-katiebea/, https://madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/. Our Vision is to be the # 1 Trusted Document Management Consulting Group. Press J to jump to the feed. If this isn’t possible, we need “Classic Ravelry” to be the default (with bugs fixed), and the new look to be the opt-in option until the new look has been fixed, checked for accessibility and no longer harms users. Disabled knitters don't matter to them; they've made that very clear. Cassidy looks fabulous made in wool, alpaca, cotton or blends using popular worsted gauge yarns. Some have held back pattern releases and found alternate ways to host Knit-Alongs and pattern tests. She no longer has access to the customer service emails and her Ravelry mail is disabled.”. During a global pandemic, when millions of people around the world are self-isolating, and disabled users are even more isolated than normal, Ravelry’s new look has taken away users access to their friends, social networks and support systems. This will protect users who are not logged in and new users, who follow a link to Ravelry will get the migraine-inducing, seizure-causing website. These kinds of campaigns turn real disability rights situations into a joke, and/or companies and individuals just stop trying because it’s becoming impossible to achieve the bar. https://blog.ravelry.com/humans-of-ravelry-meet-katiebea/. She continues to use them in every post about site updates. It will take a period of adjustment, but in the future Cassidy's role will be focused on technical work. Cassidy came after her when she said sales were down on Ravelry due to the accessibility issues with the site, and Cassidy called her out and basically called her a liar. I've always thought it weird that they didnt expand their employee base considering how big the site is, and to not go externally for an accessibility review just makes no sense. They have created two surveys, the first had many GDPR issues as it was linked to a users account and asked users to describe any medical problems or issues they had. Anyone who says this really needs to educate themselves. People were fit to be … At this point, I was able to log in, read the forums, see how widespread the issues were and how many people were being adversely affected. Since the changes to Ravelry, Katie has also been advocating for accessibility for all those who have lost access to Ravelry. A knitter named Katie Bea (@ktb38 on Instagram and Twitter) seems to be at the heart of the conflict with Cassidy. It was atrocious, demeaning, and outright cancelling a whole group of ppl - which is exactly what we should be avoiding in these troubled times, and more so, if u write inclusiveness on ur flags. This has been the best July ever.” You can see a screenshot of the tweet here. But obviously that does not excuse the fact how they communicated at all. It’s been very popular on Instagram over the, It’s definitely the start of sock weather season here in Scotland. This is one email she has sent out. Ravelry don’t want to change things. This survey offered various different options for the look of certain aspects of the site. The final box for “other comments” was limited to 500 characters, leaving very little room for anyone to talk about accessibility. A day later, Casey / Cassidy & Jess Forbes the ‘owners’ of Ravelry went above and beyond their anti-Trump tirade and took down another of my knitting designs which expressed aphorisms espoused by Canadian clinical psychologist, Dr. Jordan Peterson - common, age-old, ‘wisdoms’. Especially when u had all the good intentions, and made ravelry more accessible to a broader audience (I personally loathed the old design). It was a really interesting read! This unisex hat pattern is available in three sizes, and with all the shades of Berroco Ultra Wool, this is a great hat for anyone. What we have been asking for, since the new look has gone live is for the site to be rolled back to the way it was on June 15th 2020. This is quite the takedown over here (from last year)--> https://madmanknitting.wordpress.com/2019/09/03/why-casey-forbes-is-the-worst-knitting-flub-in-history/. A week later (July 24th) it was announced that “Ravelry customisations based on the survey data and feedback received” are being designed. Cassidy is a comfy and feminine pullover showcasing clean lines and sweet, subtle details. We have not been as aware as we … The accessibility is as bad as before, they have literary just polished the surface, but give them a break. Cassidy Forbes from Ravelry is now sending out emails to people saying there is no problem with the new ravelry design, that it does not cause migraines and seizures and that people should “consider the sources” of such information. My personal experience was headaches the first couple of days when I only used Ravelry for a couple of minutes at a time, then on the third day, after attempting to use the site for half an hour I got the worst migraine I’ve had in years. 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